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Privacy Policy

Last updated: February, 2025

1. General Information

Chibalancetherapies.com, as the data controller, is committed to user privacy and ensures that personal data collected will be processed in accordance with the General Data Protection Regulation (GDPR) and other applicable regulations.

2. Data Collected

We collect the following personal data through our forms:

Contact Form:

  • Name

  • Email

  • Phone

  • Message

Automatically via Cookies:

  • Browsing data (IP address, device, visit duration).

  • Cookies: XSRF-TOKEN, _ga, _ga_9Q6H0QETRF, chibalance_session, laravel_cookie_consent, ls_smartpush.

3. Purpose of Data Processing

Personal data will be used to:

  • Respond to inquiries and contact requests.

  • Manage quote requests.

  • Improve website performance through statistical analysis.

  • Ensure site security.

  • Marketing activities: We use personal data for marketing purposes, including:

    • Email marketing: Sending newsletters, updates, and promotions related to our services.

    • Personalized advertising: Using data for targeted ad campaigns on platforms like Facebook Ads and Google Ads.

Data will not be shared with third parties beyond these purposes.

4. Use of Cookies

At Chibalancetherapies.com, we use cookies to:

  • Enhance user experience.

  • Conduct traffic analysis (Google Analytics).

  • Personalize ads (for advertising campaigns on Facebook and Google).

You can manage cookies from the initial banner or by configuring your browser settings.

5. Legal Basis for Processing
  • Explicit user consent when subscribing to our newsletters or agreeing to receive personalized advertising.

  • Compliance with legal obligations.

  • Legitimate interests in improving our site and services.

6. Data Retention

Personal data will be retained as long as necessary for the described purposes or until the user requests its deletion.

7. User Rights

Users have the right to:

  • Access their personal data.

  • Correct inaccurate data.

  • Request data deletion.

  • Restrict processing.

  • Withdraw granted consent.

To exercise your rights, you can contact us at: chibalancetherapies@gmail.com.

8. Security Measures

The site is protected with:

  • SSL certificate to encrypt communications.

  • Storage on secure servers.

  • Regular backups.

9. Modifications

We reserve the right to update this Privacy Policy based on legal or technical changes. The last update date will appear at the beginning of the document.

10. Contact

For inquiries or requests related to this policy, contact us at: chibalancetherapies@gmail.com.